OEM dealerships are “automatically certified” and are not required to provide certifications or business licenses.
If the facility is not an OEM dealership and is independently owned/operated it must meet these requirements:
The Service Center must be open to the public with certified mechanics.
Must have up-to-date business licenses.
Must have certified mechanics- Certifications may be Automotive Service Excellence (ASE), 310T red seal (Canada), or manufacturer-recognized certification.
Independent facilities may need to submit documentation at the time of a claim. If there is an independent facility that you use regularly, it would expedite the process to submit this information in advance to TruckClub™ for review and approval.